Limited Warranty

Limited Warranty:

This AmberWatch® watch (but not any battery, crystal, band or strap) is warranted to the original purchaser for a period of 90 days from the date of purchase against defects in materials or workmanship by Vertex Group, LLC ("Company").

What is Covered by this Limited Warranty:

In the event of any breach of warranty related to this Amberwatch® watch within such 90 day warranty period, Company will, in its discretion, repair or replace the Amberwatch® watch, provided that the Amberwatch® watch is returned to Company at your expense, and you provide proof of purchase and purchase date. These remedies are your exclusive remedies for breach of warranty.

This Limited Warranty Does Not Cover:

  1. Defects or damage related to servicing not performed by Company;
  2. Defects or damage to the Amberwatch® watch after the warranty period expires;
  3. Defects or damage from accidents, tampering, abuse or improper storage or use; or
  4. Failure to operate the Amberwatch® as provided in the instructions.

Periodic Testing:

You should test the alarm mechanism of your Amberwatch® watch periodically to determine whether the battery and alarm mechanism are functioning properly. When your battery is depleted, replace the batteries using specific minimum required voltage batteries promptly in accordance with the instructions included with the product.

Warranty Disclaimer:

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THERE ARE NO IMPLIED WARRANTIES OF QUALITY. If applicable law precludes the disclaimer of implied warranties as provided above, then such implied warranties shall be limited during the 90 day warranty period set forth above.

Limitation of Remedies:

VERTEX (the Company) SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT OR OTHER LEGAL THEORY. Some states do not allow the exclusion or limitation of incidental, special or consequential damages, so the above exclusion or limitation may not apply to you. Any claim or action for breach of warranty must be commenced within 6 months from the date of purchase.

WARNING:

Vertex does not guarantee those using Amberwatch® will be safe from harm or abduction as no personal safety product can guarantee the safety of those who use it. Vertex assumes no liability should your Amberwatch® isn’t effective in preventing an abduction or attack, and/or for any resulting injuries.

Warranty Service:

To obtain warranty service, please contact our customer service at (714) 968-4821 to obtain a return material authorization (“RMA”) number. Once you have received an RMA number, return your Amberwatch® watch to the Company at the address below, together with a written statement including your name, address, telephone number, a description of the defect, and proof of the date and price of your purchase. Your RMA number must be clearly marked on the outside of the package in which you ship your return. Company reserves the right to charge you for the actual cost of return postage and handling (this is not a repair charge). Company's address for the purpose of warranty service is:

AmberWatch® Warranty Service
20731 Hopetown Ln
Huntington Beach, CA 92646.
Phone: (714) 968-4821

Because of possible loss, we recommend insuring your watch, return receipt requested, when using the mails. Packages without an RMA number clearly marked on the outside may be rejected. Customer service hours are 8:00 AM to 5:00 PM Pacific Time.

If you return your Amberwatch® as provide above, we reserve the right to charge you for a replacement battery, if the battery in your watch has been depleted. No additional charge will be made unless the 90 day warranty period has expired or servicing is necessary for reasons not covered by this warranty, in which case a moderate charge will be made.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warning

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.
Do not fire closer than 1 foot to the ear. Do not use indoors.